Online reputation management services

Three fourth of the population of the world is on the internet and this speaks a lot about the importance of online reputation management services. The crucial aspect for a business is to maintain its reputation in the market.

Online Reputation Management Services

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What is Online Reputation Management Services


What is online reputation management?

Online reputation management is a bowl that contains a mixture of public relations, digital marketing, and SEO strategies that helps protect and maintain the image of the business. The brand’s digital reputation and image are being built by advertising and coordinating media promotional efforts.

Through ORM you can control and respond to potentially damaging content from users and companies.


Why is online reputation management very important?

Whenever you post something on the internet it will get both negative and positive comments and feedback or reviews. By the time these comments do not make serious damage you need to work on ORM, it will directly combat negative comments by solving their issue directly. 

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of consumers trust the brand because of the positive reviews on the product.

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of the consumers buy a product blindly if it has a minimum of 4-star ratings.

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of customer believe that trust is their main focus for all marketing campaigns.


Benefits of online reputation management

While you choose ORM for your business then you will enjoy a positive image of your business by making its outlook more positive and brand-centric.

Builds Brand Image

ORM helps in building your brand image by keeping a check on the negative comments or images being posted by users. By monitoring responses, a strong brand image is being built.

It Boost Sales

Customers now prefer to read online reviews before purchasing anything from a specific brand. Positive reviews and good star ratings encourage customer to purchase a product, and thus increase sales.

Improves Visibility

When your product or service is being reviewed by clients and customers through social media platforms or search engines then your business is exposed to a larger audience thus increasing your brand visibility.

Builds Trust and Credibility

When ORM is used effectively it brings trust and credibility to the customer. Positive reviews and responding to customers' queries and feedback build their business confidence.

Generates Good Business Insights

ORM helps in keeping a gauge of the performance of your business on the internet and making changes according to the requirement to improve the success rate.

Keep Up With Competitors

When people search for something on Google, businesses with positive reviews and comments are more likely to appear first in the search results. This can help you keep up with your competitors.

ORM Attracts Employees

The main foundation of any business are good employees. A well-repudiated company always attracts good employees and that is the reason they receive lots of applications on a daily basis.

Increases Positive Returns

A positive image in the market always does half of the work in selling your business. When feedbacks and reviews are positive they, in turn, increase positive returns for the business.

Why Choose Us


Why choose our ORM services?

Smart Finix is an ORM service provider that comes to the rescue when you want to build a strong reputation for your brand by establishing and strengthening the brand image in the marketplace on regular basis. Maintaining an online reputation has become an important part as it will shape the public’s perception of the company, brand, and individual.


Online reputation management services we offer

Making and maintaining your online reputation is the key job for us. While creating your reputation we provide all the services that are mentioned down below.

ORM Analysis and Strategy Development

A proactive management strategy is being made so that if any consequences occur during the entire process then we can handle them. Heavy analysis work takes a long time which means around 6 to 7 days.

Reputation Repair

ORM companies help in repairing the already done damage to the reputation of the brand by providing information and reviews that will attract many numbers of customers.

Business Listings Management

Business listings management allows customers to find you easily on search engine results by putting some of the basic information about the business on the internet including name, address, and phone number.

Online Reviews Management

Reviews are controlled by acting upon negative comments and stars. Comments are not removed; they are just moved to the last page so that they should not impact the first impression of the brand.

Review Generation, Response, and Monitoring

Different software is used to review how a business responds to and monitors customer experiences online. This software can capture negative customer experiences and provide a way to submit new reviews.


Monthly reporting of the work done is being done on regular basis and it helps in understanding the perception of the customers about the brand in a better way. It keeps you updated and close to your customers.

Our Process

6 steps to perform online reputation management

A proper process with accurate strategy is followed while performing online reputation management. A six-step process will make you clear how it is performed.

ORM Audit

Channel Identification

Strategy Development
Monthly Reporting

Request a Free Consultation to learn how we can help your business.

We are here to help you with the best solutions.


Wonderfully consistent work throughout! We wanted a travel website that worked well on desktop and mobile, was quick and could grow with our company. SmartFinix did a good job on it. Since our industry is very competitive. They explain to us about SEO and at least On-page SEO must be done before launching any website. I will definitely recommend their services.

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SmartFinix developed an amazon affiliate website for us. They handled the full SEO of our website and have helped us reach a high ranking. The SmartFinix team is excellent. They put an incredible amount of effort into our project and always provide the right suggestion and information. They did an amazing job. Loved it.

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I hired SmartFinix to develop a website and need support for SEO and content marketing. As a product review site, I needed something scalable and user-friendly interface. SmartFinix delivered exactly that! Once the website was ready, they guide us for SEO and content marketing campaigns. So far, we're very happy with their work and will continue to work with the company on future projects.

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Our Work

SEO and web design case studies

We have created some case studies of our previous and running projects for a better understanding of our working methodology and service quality.

WordPress Website Design Case Study

Tour & Trek company in India, 90% organic traffic growth in 6-month.

Web Design


Instagram Marketing

Content Marketing

Website Management

WordPress Website Design Case Study

Mega Sale Online

Amazon affiliate website, 92% of organic traffic increased over the year.

Web Design


Website Management

Content Marketing Strategy

WordPress Website Design Case Study

KGN Biz Solution

Indian business process company based in Lucknow, web design case study.

Web Design

Website Management

Marketing Consultation

Our Achievements

Be a success story with us


Websites launched


Traffic generated


Success of SEO campaigns


Positive reviews

Smart Finix Achievements


Frequently asked questions

Below are some frequently asked questions about ORM by clients or users.

A negative image on the internet can make a large impact on your business and people will think twice or neglect doing business with you. So it becomes very important that your positive brand image is served on search engines and social media platforms.

There is no fixed period for ORM to give results as it completely depends upon the nature of the attack. The volume of negative comments and low reviews can determine the time of the significant results.

It is not possible to eliminate negative reviews; it may be possible in some situations where there are very few negative comments and reviews.

The cost of ORM depends upon various considerations which include where negative comments are mentioned, how strong your domain name is, what assets you have, and many more. Tailored and custom services are provided according to that.

ORM measurement depends upon customer needs and requirements and it would be unique for everyone. The negative mentions are positioned outside the first page of Google search results and ORM makes efforts to positive negative mentions on the third page of Google search results.

Guaranteed results in a particular time frame are never guaranteed by any ORM agency. There is no permanent result of boosting positive mentions of the brand against the negative search results.

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Poor online reputation can destroy your business. Don’t let your business be harmed by the internet, use our reputation management services today!